Junior Loan Officer Job at West Capital Lending, Tempe, AZ

  • West Capital Lending
  • Tempe, AZ

Job Description

About West Capital Lending

We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized support and expert guidance. We foster a culture of integrity, collaboration, and continuous improvement.

About the Role

The Customer Lending Representative (CLR) is an entry-level opportunity designed for motivated individuals looking to build a long-term career in the mortgage industry. Through hands-on training, one-on-one mentorship from experienced Mortgage Loan Officers, and a clearly defined career path, you'll develop the skills and knowledge needed to grow into a licensed Mortgage Loan Officer. We're looking for someone who is eager to learn, enjoys helping people, has strong customer service skills, and is willing to work hard to build a successful career. No mortgage experience is required—we invest in training the right people. As a CLR, you'll play a crucial role in assisting clients throughout the beginning stages of the loan process while gaining valuable industry experience in a fast-paced, team-oriented environment.

Responsibilities

  • Handle a high volume of inbound and outbound calls to connect with prospective borrowers
  • Follow a structured call script to understand borrower goals and determine eligibility
  • Ask qualifying questions to identify high-intent prospects for mortgage purchase or refinance needs
  • Build rapport with potential borrowers to establish trust and professionalism
  • Schedule appointments and transfer qualified prospects to licensed Loan Officers in real time
  • Maintain accurate, detailed, and timely notes within CRM systems

Required Skills

  • Strong communication and interpersonal skills
  • Excellent customer service mindset with a passion for helping others
  • Detail-oriented with strong organizational abilities
  • Self-motivated, coachable, and eager to learn
  • Strong work ethic and desire to build a long-term career in sales and mortgage lending

Preferred Skills

  • Previous customer service, hospitality, retail, call center, banking, or sales experience
  • Experience working in a fast-paced, goal-oriented environment
  • Familiarity with loan processing software is a plus but not required

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Job Tags

Full time

Similar Jobs

Domino's Franchise

General Manager - 22219 Mountain Highway East Job at Domino's Franchise

 ...following applies to team members in driver or store management positions. Additional Information Job Duties Deliver product by car and then to door of customer; Deliver flyers and door hangers. Requires Valid driver's license with a safe driving record... 

Randstad

Warehouse Order Puller - Now Hiring Job at Randstad

 ...Warehouse Order Picker Are you seeking an immediate start in an active job where you are constantly moving and making a difference? Become a warehouse order picker! We connect you with essential logistics roles that offer steady work and the opportunity to be part of... 

Coffman Excavation Inc.

QA/QC Inspector - Underground Utilities Job at Coffman Excavation Inc.

 ...QA/QC Inspector Underground Utilities Coffman Excavation is a growing leader in the earthwork industry. We are looking for a QA/QC Inspector to join our team. We take great pride in our work, employees and our community. We are seeking a knowledgeable and detail... 

TSA Hiring Center

TSA Security Inspector in White Earth Job at TSA Hiring Center

 ...Transportation Security Inspector Aviation Opportunities in White Earth Transportation Security Inspectors help ensure that airports, air carriers, cargo facilities, and other regulated aviation organizations follow federal transportation-security requirements. Rather... 

Piping Rock Health Products

Mechanical Engineer Intern Job at Piping Rock Health Products

 ...Mechanical Engineer Intern Piping Rock is searching for a Mechanical Engineer Intern. Under the direction of the Sr. Plant Engineering Manager, the Mechanical Engineer intern will support a variety of projects and should have a strong familiarity in mechanical drawings...